Babycareplus Reviews

4.77 Rating 142 Reviews
96 %
of reviewers recommend Babycareplus
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About Babycareplus:

Babycareplus is focused on providing ultimate customer service and great baby products with a growing number of well known baby brands. We also strive to offer you the best prices in the market but not compromising on quality.

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Phone:

01535 957174

Email:

babycare@live.co.uk

Location:

61-62 Low Street, Market Hall, Keighley

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Anonymous
Anonymous  // 01/01/2019
Before my purchase I made a Price Match enquiry which was rejected with the information given 'we are unable to match the price you mention due to a price increase on this product.'. I still decided to proceed with the purchase due to very positive customers reviews. I purchased the item on Wednesday 23/03. When I did not receive it and did not receive a dispatch confirmation I contacted Customer Care on Thursday 31/03. I was informed the item was dispatched on Monday 28/03 and was given the tracking number to check with Parcelforce. The information I received from my tracking was the item was collected from the Seller on Thursday afternoon 31/03. I finally received my purchase on Saturday 2/04, 10 days after placing my order. It was stressful time for me and my family as the item I purchased was the travel system for my unborn , so I was really worried I would not be delivered on time.
The positive side was time the Customer Care took to respond to my queries and the travel system is as described.
The travel cot was out of stock but they still took my money, with the cot to follow once it came into stock. I cannot review the cot until it arrives.
Sorry to hear the service was not exceptional, we try our best to meet the demand of every customer and deliver goods in timely manner but occasionally unforeseen circumstances arise which our out of control, please accept our sincere apology for this and we shall get your order out to you soon as possible. If you would prefer a refund we will happily oblige and process this for you immediately, we value your custom and your decision.
Babycareplus is rated 4.77 based on 142 reviews